You cancel up to 24hours before the experiences start, the amount you paid will be refunded. If you cancel less than 24hours before the experience’s start time, the amount you paid will be not refunded. No show up at the experience’s start time will be not refunded. Any changes less than 24hours before the experience’s start time will not be accepted. The experience requires good sea conditions. If we cancel the tour due to poor sea conditions, you’ll be offered a different date or a full refund.